1. Information We May Collect

Depending on how you interact with Rogue Trading Systems, we may collect information that you voluntarily provide or information generated through your use of the website and services.

This may include:

• Name
• Email address
• Telephone number, if provided
• Billing information
• Purchase and licensing information
• Customer support communications
• Strategy or product selections
• Technical information related to software installation or support
• IP address
• Browser and device information
• Website usage information
• Other information you voluntarily provide

2. Information We Do Not Need

Rogue Trading Systems does not require access to your brokerage password, bank password, prop-firm password, trading account password, or other sensitive login credentials in order to provide normal software access or support.

You should never send passwords, authentication codes, private keys, or other sensitive account-access credentials through a website contact form, email, or support message.

3. How We Use Information

Information may be used for purposes including:

• Responding to customer questions
• Providing strategy licensing or software access
• Processing purchases and subscriptions
• Providing installation and technical support
• Managing software licenses
• Delivering product updates
• Maintaining customer records
• Improving website functionality and user experience
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable legal obligations
• Sending service-related communications
• Sending marketing communications where permitted

4. Contact Forms and Customer Communications

If you submit a contact form, send an email, or otherwise communicate with Rogue Trading Systems, we may retain the information you provide in order to respond to your request, provide support, maintain business records, and improve customer service.

Please avoid including unnecessary sensitive personal information in customer support messages.

5. Purchases and Payment Processing

Payments may be processed by third-party payment providers. Rogue Trading Systems may receive information relating to the transaction, such as customer name, email address, billing status, product purchased, transaction identifier, or subscription status.

Payment-card information may be handled directly by the payment processor rather than stored by Rogue Trading Systems.

6. Software Licensing Information

Rogue Trading Systems may collect or maintain information reasonably necessary to issue, validate, manage, renew, transfer, or terminate software licenses.

Depending on the licensing system used, this may include license identifiers, customer identifiers, product access records, device-related identifiers, activation information, license status, or similar technical information.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies to support site functionality, security, preferences, analytics, session management, spam prevention, and other operational purposes.

Third-party services used by the website may also place cookies or similar technologies according to their own privacy policies.

8. Website Analytics

Rogue Trading Systems may use analytics tools to better understand how visitors use the website. Analytics information may include pages viewed, approximate location, browser type, device information, referral source, and general usage patterns.

Analytics data is generally used to improve website performance, usability, marketing effectiveness, and customer experience.

9. Third-Party Service Providers

Rogue Trading Systems may use third-party service providers to support operations, including services related to:

• Website hosting
• Email delivery
• Contact forms
• Payment processing
• Software licensing
• Analytics
• Spam prevention
• Security
• Customer support
• Cloud storage

These providers may process information as necessary to perform services on behalf of Rogue Trading Systems and are subject to their own privacy and security practices.

10. Marketing Communications

Where permitted by law, Rogue Trading Systems may send information about strategy releases, software updates, products, services, promotions, educational content, or other business communications.

Marketing communications will include an appropriate method to unsubscribe where required. Service-related communications, such as license, security, purchase, or support notices, may still be sent when necessary.

11. Information Sharing

Rogue Trading Systems does not sell personal information as a business model.

Information may be shared when reasonably necessary with service providers, contractors, professional advisers, payment processors, licensing providers, hosting companies, or other parties that help operate the business.

Information may also be disclosed where required by law, legal process, court order, governmental request, fraud prevention, security investigation, or protection of legal rights.

12. Data Security

Rogue Trading Systems uses reasonable administrative, technical, and operational measures intended to protect information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, internet transmission, database, email system, or electronic storage method can be guaranteed to be completely secure.

13. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain licensing records, support customers, meet accounting or legal requirements, resolve disputes, enforce agreements, prevent fraud, or maintain legitimate business records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding personal information, which may include the right to request access, correction, deletion, restriction, portability, or information about how data is used.

Some requests may be subject to identity verification, legal exceptions, record-retention requirements, or other limitations permitted by law.

15. Children

Rogue Trading Systems products and services are not intended for children. We do not knowingly seek to collect personal information from children through the normal operation of the website or software services.

16. External Websites

The Rogue Trading Systems website may contain links to third-party websites. Rogue Trading Systems does not control the privacy, security, content, or data practices of those third parties.

Users should review the privacy policies of external websites before submitting personal information to them.

17. International Visitors

If you access Rogue Trading Systems from outside the jurisdiction where our services are operated, your information may be transferred to or processed in another country.

Data-protection laws may differ between jurisdictions. Rogue Trading Systems will seek to handle information in accordance with applicable legal requirements.

18. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices, technology, website functionality, service providers, products, or legal requirements.

The updated policy may be posted on this page with a revised effective date.

19. Contact

Questions regarding this Privacy Policy or privacy-related requests may be submitted through the Rogue Trading Systems Contact page.

Contact Rogue Trading Systems